Part of your application process includes the submission of required forms to prove your idenity. These forms may include, but are not limited to, government identification, social security cards, birth certificates, approval letters, etc.

Failure to submit additional documentation could cause a delay in your application or may cause your application to be rejected. You are required to submit these electronically to the Facility Visitation Coordinator of the facility you wish to visit.

At your convenience, please refer to idoc.in.gov for more instructions on how to submit supplemental documentation for your visitation applications.

Schedule & Visit from your Android Phone or Tablet

With the GTL VisMobile App you can register online, schedule and manage your appointments, and visit from your favorite Android device. Please ensure you download both parts of the application.

Download GTL VisMobile

California Residents Only: Under CCPA you have the right to request what personal information GTL has collected about you in the past 12 months and request that such information be deleted. If you wish request this information, please click here accountinformationrequest.gtl.us which will take you to a portal where you can create an account to make this request (first name, last name and email address are required). Alternatively, you can contact GTL’s Customer Service at 1-855-208-7349.

ATTENTION DESKTOP VISITORS!

There’s a new way to video visit online that requires a new desktop application, GTL VisBridge. To download, please log into your visitor account at least 10 minutes before your next visit, select “Internet Visit Tester” from the menu bar, then follow the prompts.

For a step-by-step tutorial, watch the video below:

Watch the how to for Windows | Watch the how to for Mac

Please Note: This new application is only for visitors using a desktop or laptop. Mobile visitors will continue to use the current GTL VisMobile app.

Please be advised that effective August 17, 2022, ViaPath reinstated our fee schedule for remote video visits for Indiana Department of Corrections as follows: